Skip to main content

Rheem Pronto Tankless Water Heater Repair


Appliance failure #2! The culprit was our Rheem Tankless Water Heater and took a fair amount of spelunking through the web, service documents, and a good old fashioned teardown to resolve the issues - plural as there were actually two error codes generated.

Error Code "76"

The first error code indicated communication failure between the "Remote" (HMI device which attaches to the wall next to the water heater) and "PCB" (as there is only one printed circuit board in the unit, Rheem refers to it as "PCB").

Upon examination of the PCB, I noted a few of the capacitors had bulged. Typically one would desolder and replace with comparably rated parts, but with 1/2" of potting compound encasing the board, it would be quite the operation to selectively remove and re-pot.

I came across a random post on Amazon which mentioned resolving the issue by shorting the communication terminals with a capacitor - this implies that degradation of the capacitor(s) allows noise to propagate on the communication lines, shorting with a capacitor is a common technique to filter noise. I pulled out an assortment of ceramic capacitors I had on-hand and started with 4.7 nF, working my way to 220 nF at which point communication was reliable though a new error code appeared...

Error Code "C7 13"

With the communication issue resolved the remote indicated a new error "C7 13" - insufficient oxygen in the combustion chamber.

At this point I performed a full teardown of the heart of the system to understand the theory of operation and search for obvious issues.

Corrosion Buildup

The most obvious issue was the accumulation of blue-white powdery debris within the combustion chamber, heat exchanger, and exhaust. Buildup of debris in the exhaust or air intake systems could prevent sufficient air (oxygen) in the combustion chamber. Having dealt with my fair share of corroded batteries and acid cleaning of assorted copper parts, my first thought was copper corrosion due to the blue hues in the powder. With the amount of copper tubing above the combustion chamber, this was a fair assumption. The minute deposits from propane combustion are quite corrosive and it's likely that over time leads to some corrosion of the copper. A thorough cleaning with the shop vac took care of the mess.


"Oxygen Sensor"

The water heater uses a simple method for sensing oxygen - when in operation, an orifice expels a calibrated amount of gas within a chamber, at the end of this chamber sits a thermocouple which measures the temperature of the flame generated. If there is insufficient oxygen, the flame will burn at a lower temp and thus trigger a system shutoff.

As I had everything apart, I dealt with the low hanging fruit - 
  • Combustion product buildup preventing proper sensing of temperature - gentle cleaning of the thermocouple probe with 1,000 grit sandpaper
  • Combustion product buildup on the gas orifice preventing proper flow - gentle cleaning of the orifice with 1,000 grit standpaper
It's important that a high grit sandpaper is used as damage to the thermocouple or orifice will throw off the somewhat fine balance of the system.

Success

With the various fixes in place, I carefully reassembled the unit and commenced a quick combustion check followed by a 10 minute hot water test - success!

Popular posts from this blog

Samsung Odyssey G9 49" - Firmware Upgrade and Other Notes

I picked up the Samsung Odyssey G9 49" some months ago during the (nearly too good to be true) GameStop PowerUp promo. With a curvature of 1000R it matches the human eye's FOV at 1 meter and provides a great experience for games which support the 32:9 aspect ratio.  Although Samsung primarily targets gamers for the marketing of the display, productivity apps are excellent as well; 49" + Windows 11's enhanced support for window docking has allowed me to do away with a dual-display setup. There are a few oddities which may help others: Adaptive-Sync cannot be "On" with Screen Size "Auto" If your game does not support an ultra wide 32:9 aspect ratio, you cannot use AMD's FreeSync or NVIDIA's G-SYNC. The "Auto" setting for Screen Size provides vertical black bars on the left/right to provide proper display of non-ultra wide content; when this setting is disabled due to Adaptive-Sync your game will become horribly stretched across 49&q

nVidia RTX 3090 Founder's Edition - Thermal Pad Modification

nVidia's RTX 3090 is a beast of a GPU featuring the latest Ampere architecture with 10,496 CUDA cores and 24GB GDDR6X. Like many products these days it's suffering from limited availability, but I finally managed to acquire one. The 3090 replaces my aging GTX 1070 Ti FTW2 as the primary gamer and boosts my daggerhashimoto rate for Ethereum mining. Unfortunately the 3090 cooling system is not well suited for mining workloads and upon firing up NiceHash, the VRAM temperature quickly reached 110C and began throttling due to excessive heat. Searching the web I found a solution - replacement of the stock thermal pads with higher efficiency aftermarket pads . There are two paths - replacement of all thermals pads front and back or replacement of just the back. I elected to do a full replacement (as it's not terribly difficult to continue once the card is torn apart) and followed  CryptoAtHome's YouTube guide . -WARNING- This process may void the warranty of your GPU and carri

Building Custom Beeswax Molds with 3D Printed PETG and Silicone Resin

Through my beekeeping operation I accumulate dozens of spent frames from which I salvage beeswax. Until recently I created candles as a means of storage for refined wax, though it reached a point where candle creation exceeded consumption. I decided to cast the refined wax into blocks for long term storage and began the process of creating molds. I pursued a number of concepts before settling on one which fit my needs; this post is will hopefully save others a fair amount of time as little information is available on the web for fabricating custom beeswax molds. Guidelines for the project: Use materials on-hand: 3D Printed PLA or PETG Silicone Resin Must be capable of reliably imprinting fine detail; minor defects are acceptable so long as it fits within the definition of "rustic" Technique must be adaptable across a range of sizes: 1/4 Lb to 5 Lbs Preheating of molds prior to casting not required Mold release agent (silicon spray) not required PETG Mo